Getting it to you
Shipping
Three services, one flat rate each, quoted the same here as at checkout. Nothing on this page is typed in by hand. The rates below are the rates the payment page charges.
Last updated 28 July 2026
Rates and delivery estimates
| Service | Cost | Estimated delivery |
|---|---|---|
| Standard | $5.99Free over $50.00 | 5–7 business days |
| Express | $12.99 | 2–3 business days |
| Overnight | $24.99 | Next business day |
Standard shipping is free on orders with a subtotal of $50.00 or more, before tax. Free shipping applies to the Standard service only: if you upgrade to Express or Overnight you pay that rate in full whatever the order is worth.
Estimates are business days and they start the day after your parcel leaves us, not the day you place the order. Weekends and public holidays in the destination country are not business days.
Processing and tracking
Orders placed before 2pm on a business day are packed and handed over the same day. Orders placed after that, or at a weekend, go out on the next business day. Overnight orders placed after the cut-off are dispatched the next business day for delivery the day after.
You get a confirmation email as soon as payment clears, and a second email with a carrier tracking number once the parcel is scanned. If the tracking number has not moved 48 hours after dispatch, email orders@tridentpicks.com with your order number and we will chase the carrier.
Where we ship
We currently ship to:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
- Ireland
Orders outside the United States may be charged import duty, VAT or a customs handling fee on arrival. Those charges are set by the destination country, are collected by the carrier, and are not included in the total you pay at checkout. We declare the full order value on the customs form; we cannot mark an order as a gift or under-declare it.
We do not ship to freight forwarders or to a country not on the list above. If yours is missing, email orders@tridentpicks.com and we will tell you whether we can quote for it.
Lost, late and undeliverable parcels
A parcel counts as lost once tracking has shown no movement for 10 business days past the top of its delivery estimate. Tell us and we will replace it or refund it, your choice. You do not have to open a claim with the carrier yourself.
If a parcel comes back to us because the address was wrong or nobody collected it, we will refund the item price and keep the original shipping cost, since the carrier has already been paid. Check the address on your confirmation email as soon as it arrives: we can correct it while the order is still unpacked, and not after.
Returns are covered separately on the returns page.